Minh-Triêt PHAM's pic

Minh-Triêt PHAM

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Website: http://mtpham75.free.fr

Senior Program Manager with 25+ years of experience leading strategic transformation programs within Air France-KLM. Partners with business and IT leaders to define target operating models, optimize processes and modernize information systems, delivering sustainable value through pragmatic governance, a data-driven culture and strong cross-functional leadership.

Program Manager Senior avec plus de 25 ans d'expérience dans le pilotage de programmes stratégiques et de transformations opérationnelles au sein d'Air France-KLM. J'accompagne les directions métiers et IT dans la définition de trajectoires cibles, l'optimisation des processus, la modernisation des SI et la création de valeur durable grâce à une gouvernance pragmatique, une culture data et un leadership transverse.

Experience

Air France-KLM



2021-2026 – Airport Ground Operations Division


Deputy Head of Cross-Functional Operations Coordination

  • Defined and led the WFM/GDR program strategy to optimize workforce management and operational performance for over 10,000 employees
  • Strengthened and optimized workforce sizing (SATURN), rostering (TIMEO) and dispatching (REGULEO) solutions, contributing to significant cost reduction and cost avoidance
  • Developed the roadmap, mid-term plan and activity budgets (up to €5M), while managing investment portfolio prioritization across Business, IT and Finance
  • Led governance committees, prioritized strategic initiatives and ensured successful execution of key transformation decisions

2017-2021 – Corporate Procurement Division


Data Officer & Procurement Reporting Manager

  • Managed the financial performance of a €1.7B airport services procurement portfolio, including executive reporting and financial consolidation, ensuring cost control and reliable performance indicators
  • Standardized procurement methods, processes and SAP Ariba tools across the Group, improving operational consistency and purchasing efficiency
  • Led the Air France-KLM community of 35 sourcing professionals, promoting knowledge sharing and alignment of best practices

2015-2017 – Marketing Digital & Communication Division


Financial Controller & Liability Information Systems Manager

  • Managed Flying Blue deferred revenue liabilities (€700–800M), contributing to financial balance and risk mitigation
  • Reengineered information systems and improved data quality across the Group to strengthen management reporting and decision-making

2010-2015 – Corporate Finance Division


Information Manager & Head of Procurement Business Solutions

  • Led the SAP e-Procurement domain and deployed digital solutions (CLICK2BUY, BI) supporting more than €1.5B in annual procurement spend, transforming Procure-to-Pay processes and strengthening performance management
  • Managed a team of 11 SAP experts, ensuring successful system evolution and business value delivery

2008-2010 – Airport Ground Operations Division


Airport Infrastructure Project Manager

  • Managed major airport infrastructure transformation projects (passenger terminals and baggage handling systems at Paris-CDG and Paris-Orly), improving operational efficiency and passenger experience

2007-2008 – Flight Operations Division


Head of Cabin Crew Workforce Sizing

  • Led forecasting, workforce modeling and optimization for 15,000 cabin crew, managing a team of 3 production managers to improve workforce allocation and operational performance

2001-2007 – Engineering & Maintenance Division


Industrial Information Systems Project Manager

  • Led strategic information systemsprojects for the Engine activities (KEOPS, ASTRE), coordinating multidisciplinary teams of 3 IT consultants and 22 specialists to optimize maintenance and repair operations


EDF - Électricité de France  



2000-2001 – RTE - Electricity Transmission Network


Information Systems Project Manager

  • Contributed to the EDF/RTE unbundling by redesigning engineering and operational information systems supporting the French power grid, while leading a team of 5 consultants


RENAULT



2000 – Douai Plant, Manufacturing Division


Engineer Intern

Implementing production monitoring systems for Megane Scenic assembly



XBeCom



1999 – Douai Factory, Manufacturing Division


Computer Science Intern

Research and engineering work on Internet technology.




Education

Polytech' Lille (ex-EUDIL)



2000


Polytech’ Lille (EX-EUDIL) Engineer’s Degree

Embedded computing, microelectronics, control engineering, electrical engineering, robotics, renewable energy, embedded systems, communications.



Key Strengths
  • Leadership & People Management: leading teams of up to 10 direct reports and cross-functional communities of up to 35 professionals
  • Program & Portfolio Management: prioritization of strategic initiatives, investment governance, management of portfolios up to €1.7B and budgets up to €5M
  • Transformation & Optimization: business process reengineering, modernization of information systems and decision-support solutions within Agile and AI-enabled environments
  • Governance & Executive Decision Support: executive reporting, KPI & OKR frameworks, business cases and ROI analysis
  • Change Management & Innovation: standardization of methods and best practices, continuous improvement across the Group
Interests